communication

The Five C's of Accountability

The Five C's of Accountability

When we ask people at the start of our trainings about their curiosities around compassionate leadership, one of the most common questions is, “How can I be a compassionate leader and hold people accountable?” At the Center, compassion and accountability are completely aligned. Discover the five Cs of accountability – five contributors to holding people accountable while leading compassionately.

Talking Through Our Differences

Talking Through Our Differences

Right now, it seems harder than ever to talk to each other. Taking the initiative to communicate is important, even though it may be uncomfortable. When we bring awareness, empathy, and compassion to difficult conversations, positive outcomes follow. Use these three steps to guide you.

Language Matters: Family Holiday Version

Language Matters: Family Holiday Version

The holidays can bring out the best and the unintended worst in many of us. Try showing up with good intentions, stay grounded, and pay attention to your language. Although the challenges might reach back through generations, and have felt impossible to overcome in the past, you might just discover that you feel more at ease with a positive language and mindset.

Language Matters: Use These Six Phrases to Create an Environment of Psychological Safety

Language Matters: Use These Six Phrases to Create an Environment of Psychological Safety

If you want to engage in compassionate leadership, one way to nurture a safe environment is by using language that does not activate a stress response. Use these six phrases to foster the creation of a secure and inclusive environment where all team members feel like they belong.